Create an Account - Increase your productivity, customize your experience, and engage in information you care about.
Show All Answers
If you have an Athens City ticket the requirements are as follows:You must be going less than 25 miles over the posted speed limitYou must have a valid driver's license with no commercial endorsementYou have not attended a driving course in the past 12 months
If you have a ticket with another agency please make sure that court allows you to take driving school anywhere before you sign up. Our class is nonrefundable and we do not reschedule. It is a four-hour National Safety Council approved course.
*Please note, should you plead guilty and pay the ticket you are no longer eligible for Driving School.
If you plead not guilty, your case will be set on a trial date. A trial is a formal judicial proceeding where evidence is presented for both sides. This will be a trial without a jury.
You may also download the application for service and email it or mail it Athens Utilities.
The Customer Accounts Office is open from 8:00am-4:30pm Monday thru Friday.
For more information call 256-233-8750 Application for Residential Service
It’s FreeNo waiting in line or trips to the officeNo stamps or envelopesContact Customer Service at 256-233-8750 to get set up
Pay OnlineView and pay your current billPartial bill payments are not accepted onlineVisa, MasterCard or Discover cards are acceptedPay online by electronic check
Pay By Phone
Call toll free 1-855-782-9061
Visa, MasterCard, Discover and electronic checks are accepted by phone
Pay by Mail
Mail bill stub and payment to:City of Athens UtilitiesPO Box 830200Birmingham, AL 35283-0200
Pay in Person
508 South Jefferson Street in Athens
Hours are Monday - Friday 8:00am-4:30pm
Cash, Checks, Money Orders and Credit/Debit Cards are accepted.There are two drop boxes available at the Customer Service Office for after hour bill payment.
Pay at the following banks. Payments must be cash or check and you must have the bill with you
Superior Bank in ElkmontRBC Bank in ArdmoreReliance Bank on Capshaw Road in HarvestReliance Bank on County Line Road in Madison
Automatic Bank Draft Form
A properly completed original City of Athens application is required along with a current resume. Faxed copies are not accepted.
If you wish to apply, please come by the Human Resources Department between the hours of 8:00 AM - 4:00 PM Monday through Friday. The Human Resources Department is temporarily located on the second floor of the Athens Utilities headquarters building at 1806 Wilkinson Street, Athens, Alabama.
For more information, you may contact the Human Resources department at 256-233-8737.
All applications and resumes should be submitted to
City of Athens AlabamaHuman Resources DepartmentPO Box 1089Athens, AL 35612 Athens HR Department Website
For the most up-to-date outage information during major outages and storms, follow us on Twitter or facebook
What to do if my power is out?1. Go to your main electrical panel to see if a fuse has blown or a breaker has tripped. Fuses must be replaced while breakers need only be reset.2. If the problem is not in your main panel, call a neighbor to determine if other homes in the area have been affected.3. If the problem is not within your home or several are involved, notify Athens Utilities 256-232-1440
What number do I call?Dial 256-232-1440 to report directly to our IVR system, an automated outage program. If this phone number is recognized by the computer, it will locate your account information for the system control operator to radio the repair crew. If the number is not found, you will be transferred to our dispatch operator or you may leave a voice message providing us with your name, a number where you can be reached, and your address.
What happens after I leave my information on the IVR?The information recorded by the IVR system during every call is automatically input into Athens Utilities outage management system and repair crews are immediately dispatched.
If my phone number is not on file in the computer, how can I update it?Call 256-233-8750 or email us email@example.com and ask us to update your telephone number in our outage system. You should give us all phone numbers that you or your family may use to report an outage.
Reporting a Loss in Water Service
If you have a loss of water service then call 256-262-1440 and follow the prompts to report the loss of service.
Reporting a Gas Emergency
If you smell gas then call 256-216-8621 to report the Gas Emergency